Renting a Unit

What do I need to rent a unit?

- Valid government-issued photo ID
- First month’s rent payment (cash, e-check, or Visa, MasterCard, or Discover credit/debit cards)
- A lock for the unit (see the Locks section below)
- Check with your insurance provider about coverage for “temporary storage”
- Reserve your unit in advance using this website or by speaking to a Storage Counselor at 407.870.1990
- Our Automatic Rental Center is available for new rentals from 6:30AM-9PM every day

Payment terms

- Rent payment is due on the monthly anniversary of your contract date (if you rent on August 1st, your next rent payment is due on September 1st)
- Payment can be made cash, check, money order, or Visa, MasterCard, or Discover credit/debit cards
- Due to reductions in delivery service by the USPS, we highly recommend the use of electronic payment options. Using our Automatic Rental Center, website, or calling our customer service center at 407.870.1990 will instantly credit your payment to your account and provide you with a payment receipt or transaction number.


- We recommend using a disc padlock or similar lock with protected shackle
- We offer a variety of disc padlock models at competitive prices
- Clay Street Storage will not retain keys to customer locks


- Insurance of the contents of the storage unit is the tenant’s responsibility
- Check with your existing homeowner’s or renter’s insurance carrier to determine if your items are covered while in “temporary storage,” or if a rider can be added to your policy.

© Clay Street Storage LLC 2015